Making Accessibility Real, Affordable, and Human-First


Inclusive Solutions Consulting (ISC) helps organizations build accessibility that actually works for real people — not just what’s written in policy.
Founded by Gabriel Harris, a C2/C3 quadriplegic with 17+ years of lived experience, ISC combines professional standards with real-world usability insight to turn accessibility from a compliance burden into a strategic advantage.

We make accessibility actionable, affordable, and culturally meaningful. Our work strengthens your systems, your staff, and your public trust — not your paperwork.

Through accessibility audits, InclusiveReady™ Certification, leadership inclusion training, and long-term inclusion strategy, we equip businesses, nonprofits, and governments with the tools to create environments where everyone can participate with dignity.

Because inclusion isn’t charity — it’s infrastructure.
And when you build it well, your organization becomes stronger from the ground up.

Professional Training & Accessibility Standards

-RHFAC Inclusion & Accessibility Training (2025)
-RHFAC Fundamentals of Accessible Built Environments (2026)
-Universal Design + CSA/ADA-aligned accessibility standards
-17+ years lived-experience accessibility navigation
-Emotional Intelligence Certificate
-Yale: "Science of Well-Being" Certificate
-NASCIC Advocacy & Research Training
 

Our Social Impact

Equity Isn’t Charity—It’s Infrastructure.

At Inclusive Solutions Consulting, every project moves accessibility from an afterthought to a foundation.
We help organizations embed equity into their systems — creating workplaces, policies, and cultures that last.

Our work in action:
Accessibility Audits
Inclusion Culture Awareness, Speaking & Training
Accessibility + Inclusion Strategy

Accessibility Awareness & Certification

Our Core Solutions

Inclusive Solutions Consulting helps organizations build accessibility and inclusion from the ground up —through accessibility audits, certification, training, and inclusion strategy — led by lived experience and designed for real impact.
People examining modern art at gallery

Accessibility Audit — Built Environment & Usability

Remove barriers. Improve independence. Design spaces where everyone belongs.

Our audits focus on people — not paperwork.
We evaluate how spaces and systems actually work for real users, then deliver practical improvements that make accessibility progress achievable, not overwhelming.

What’s included:

✅  On-site or virtual physical accessibility reviews led by lived experience

✅  Entrances, washrooms, signage, pathways, counters, emergency exits & high-use shared areas

✅  Designed to support independence for mobility, sensory, and cognitive access needs

✅  Inclusive wayfinding, lighting, acoustics, and navigation assessment

✅. Prioritized recommendations: Quick Wins + long-term upgrades 

✅  Alignment with ASA, CSA B651, RHFAC, Universal Design, and BC Accessibility principles

 

How we do it
✅ Lived-experience walk-through and usability assessment  
✅ Visual documentation of barriers and opportunities  
✅ Accessibility maturity scoring to benchmark progress

 

[More info]

Accessibility isn’t a checklist — it’s a chance to design environments that empower people.

[Request an audit]

Training & Awareness Education

Inclusion Culture & Awareness Training

Build a workplace where inclusion is lived — not just written in policy.

We help teams replace guesswork with confidence. Our inclusion reviews assess how respect, communication, and accessibility show up in everyday interactions — then give your leaders the practical tools to turn awareness into action.

What’s included:

✅ Inclusive language assessment & respectful disability representation

✅ Staff awareness training on access, belonging, and inclusive leadership

✅ Culture readiness check — confidence, attitudes, and lived-experience feedback

✅ Practical tools for communication, etiquette, and universal customer service

✅ Communication & Interaction Review
 • Evaluation of signage, forms, written communications, and public-facing materials
 • Review of staff–participant interactions to identify attitudinal and communication barriers

✅ Digital accessibility review for readability and user inclusion (documents + web)

How we do it
✅ Focus groups / staff surveys
 • Safe, structured conversations that reveal real experiences and communication challenges

✅ Anonymous input options
 • Allows staff to share openly without pressure or fear of saying the “wrong” thing

✅ Cultural inclusion scorecard
 • Measures confidence, attitudes, communication habits, and inclusion readiness

✅ Recommendations tied to your accessibility plan
 • Practical, usable actions that align with your goals — not generic DEI theory

[More info]

Inclusion isn’t about perfection — it’s about consistent progress people can feel.

[Book a Workshop]

Social Investment Business Ideas ESG Governance and Environment, Sustainable and Ethical Organization Development.

Strategic Roadmap & InclusiveReady™ Certification

Turn accessibility progress into measurable impact — and proof you can stand behind.

We help organizations go beyond “fixing barriers.”
Our roadmap turns your audit insights and culture work into a clear implementation plan — supported by InclusiveReady™ Certification to recognize progress publicly and build trust with your community.

What’s included:
✅ Accessibility Roadmap aligned with CSA B651, RHFAC & Universal Design

✅ Measurable ESG & Social Impact outcomes (Social Pillar: Equity & Inclusion)

✅ Inclusive workplace policy updates & DEI alignment

✅ Support preparing for grants, RFPs & accessibility legislation compliance

✅ Recognition tiers (Bronze / Silver / Gold) verified by lived experience

 

How we do it:
✅ Prioritized action plan — Quick Wins + long-term transformation
✅ Leadership coaching for accountability & culture integration
✅ Progress scoring + milestone check-ins to track results
✅ Certification badge & visibility package to showcase inclusion impact

 

[More info]

✨ Inclusion isn’t just the right thing — it’s a competitive advantage.


 [Request a Strategy Call]

🇺🇸 U.S. County Inclusion Training & Public-Sector Advisory

Disability-led, ADA-aligned training and cultural reviews for county departments.

 ⭐️ View U.S. County Services ⭐️

Flexible packages available — from single-site reviews to full certification

⭐️ See Pricing & Service Menu

Global Solutions for Government, Institutions & Corporations
Infrastructure for Equity.  Strategy for Impact.

We help public and enterprise leaders embed accessibility into operations, policy, and culture — across every site, service, and decision. Whether improving public-facing services or advancing ESG goals, we turn accessibility into measurable social impact at scale.

What we deliver:
✔ Multi-site accessibility & usability reviews with lived-experience insight
✔ Inclusive culture & policy integration aligned to your mandates
✔ Compliance readiness for BC Accessibility Act & Accessible Canada Act
✔ Executive guidance & governance planning for long-term success
 
 Built for:
🏛 Government departments & Crown agencies
🏢 Corporations and enterprise leadership teams
🏥 Hospitals, housing providers, and community systems

✨ Let’s align your impact with purpose — at scale.

[📞 Request a Strategy Call]

[View capability statement]

🎤 Speaking & Leadership Training
Inspire mindset shift through lived experience.

Gabriel Harris shares real-world lessons from 17 years of resilience, innovation, and accessibility leadership — helping teams see inclusion as a catalyst for performance, empathy, and growth.

Signature Talks:

"Turning Barriers Into Blueprints" — How disability-led innovation drives better systems.
"Dignity by Design" — Why accessibility is leadership.
"Living Resilience" — What challenge teaches us about collaboration and courage.

💡 Perspective over perfection — stories that move people to act.
[Invite Gabriel to Speak] | [See Speaking Packages]

Technology, Tested in Real Life

Some of our work goes beyond consulting.

Inclusive Solutions Consulting occasionally collaborates with technology teams to provide disability-led, real-world feedback on products in development — focused on usability, fatigue, effort, and lived experience outside controlled environments.

This work is selective, conversational, and designed to complement — not replace — formal research or UX testing.

→ Learn more about Technology, Tested in Real Life

🔊 **Inclusive Innovation in Progress**  

We also contribute to the future of inclusion through projects like AURVOX (voice-first accessibility platform) and PhoenixHaus (accessible living model)

Featured in National Research & Innovation

Partnering in research that improves SCI care, accessibility policy, and community living across Canada and the U.S.

Research Partners:
Praxis Spinal Cord Institute · Sunnybrook Research Institute · University of Alabama at Birmingham (UAB)
 

👉 Learn more about Gabriel’s impact

How much do Inclusive Solutions services cost?

Our services are designed to fit organizations of every size. Audits and training start at $120, while full certification and enterprise packages scale up to $120,000 Sliding scale support is available for eligible clients.


View our full Pricing & Services Menu for details.

What does an accessibility or inclusion audit include?

An accessibility or inclusion audit is a practical, lived-experience review of your space, systems, and culture. We assess both compliance and real-world usability to identify barriers and provide clear, achievable recommendations.

Our audits are informed by:

ADA (U.S.) and AODA (Canada) requirements
CSA accessibility standards
Rick Hansen Foundation Accessibility Certification™ (RHFAC) principles
Universal Design and lived-experience usability testing
Rather than focusing only on checklists, we look at how people actually move through, interact with, and experience your environment.

Audits may include:

On-site or virtual walkthroughs (depending on scope)
Review of physical, digital, operational, and cultural accessibility
Identification of compliance gaps and usability barriers
Assessment of communication, signage, policies, and customer interactions
Alignment review with ADA, CSA, and RHFAC-informed best practices
A clear summary report with prioritized, practical action steps
The goal isn’t perfection — it’s real, measurable progress that improves access, confidence, and inclusion across your organization.

Learn more in the Pricing section.

Do you offer inclusion and awareness training or workshops

Yes. 

Inclusion Culture & Awareness Training helps teams build confidence, clarity, and consistency when interacting with people with disabilities.

We assess how inclusion shows up in everyday communication, behavior, and decision-making — then provide practical tools leaders and staff can use immediately.

This includes:

Inclusive language and respectful disability representation
Staff training on access, belonging, and inclusive leadership
Culture readiness review (confidence, attitudes, lived experience)
Communication and interaction review (signage, forms, public-facing materials)
Guidance for staff–participant, volunteer, and contractor interactions
Digital readability and user-inclusion review (documents and web content)

How it’s delivered:

Focus groups or staff surveys (with anonymous input options)
A simple inclusion scorecard to identify strengths and gaps
Clear, practical recommendations aligned with your accessibility plan
This training isn’t about perfection or “saying the right thing.”
It’s about helping people feel confident, respectful, and prepared — every day.

How is Inclusive Solutions different from the Rick Hansen Foundation’s RHFAC?

The Rick Hansen Foundation Accessibility Certification (RHFAC) is the largest program in Canada — but it’s also known for being expensive, bureaucratic, and intimidating for small organizations.

Inclusive Solutions Consulting was created as the practical, lived-experience alternative.

Here’s how we’re different:

Affordable & Scalable: Our audits and certification are priced to fit small businesses, nonprofits, and large organizations alike.
Lived Experience First: Every audit and training is delivered by someone who has navigated accessibility firsthand, not just on paper.
Streamlined Process: No unnecessary red tape — we focus on what matters and give you clear, actionable steps.
Culture + Compliance: Where RHFAC can feel like a checklist, InclusiveReady™ also builds awareness and inclusion culture through training and mentorship.
If RHFAC is the institutional option, InclusiveReady™ is the authentic, human-first path to accessibility recognition.

Can you help us meet our ESG or DEI goals?

Yes. We support organizations embedding accessibility into their ESG and DEI strategy through:

ESG reporting & strategy alignment
Disability inclusion & HR equity audits
Workplace accessibility planning
InclusiveReady™ Certification for credibility
Accessibility is not just compliance — it’s a measurable ESG advantage.


🌱 More ESG info available here.

Do you offer virtual audits or training outside Vancouver?

Yes. All services can be delivered remotely, including:

Accessibility walkthroughs (virtual)
Training & awareness workshops
Certification consultations and reviews

What is Inclusive Ready Certification?

InclusiveReady™ is our flagship accessibility certification. It recognizes organizations that go beyond compliance to build real, human-first inclusion.

Available in Bronze, Silver, and Gold tiers, it’s designed for businesses of all sizes. Each level is based on a lived-experience audit of your space, culture, and policies — not just a checklist.

With InclusiveReady™, you get:

Clear recommendations to improve accessibility

Recognition backed by lived experience

Public certification that proves your commitment

Affordable pricing for small businesses and large institutions alike

InclusiveReady™ makes accessibility visible, credible, and achievable.

What’s the first step to work with ISC?

The first step is a free consultation call. We’ll learn about your organization, identify your needs, and recommend the best starting point (audit, certification, or training).

Contact page

How can ISC help improve my organization's accessibility?

We provide organizations with:

Physical and digital accessibility audits
Actionable improvement plans
Staff training & awareness workshops
Ongoing support tied to DEI and ESG goals
We don’t just give you a checklist — we help you embed accessibility into your systems and culture.

💛 Support our mission to make accessibility and inclusion the standard — learn how you can help.

Start Your Accessibility Journey Today.

Book a free consultation or send us a message to learn how InclusiveReady™ Certification, audits, or training can help your organization move beyond compliance.

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Partner With a Disability-Led Consultancy That Delivers Real Impact

Inclusive Solutions Consulting helps organizations make accessibility authentic, affordable, and culturally transformative. From audits to certification, we make inclusion achievable.